[200William-EC SP67851] FW: Apartment 601 - Correspondence

Ed Sainsbury edsainsbury at ozemail.com.au
Mon May 12 14:35:14 EST 2014


Hi Craig,

 

Thank you for the email updates, however can I request you that you email George directly for general correspondence and do not include the EC. George will let the EC know of the outcome or any action required. This will reduce the emails, especially if there is no action item for the EC.

 

I do hope the situation is resolved quickly so that you can go back to enjoying your apartment ASAP.

 

Thanks,

Edward

 

 

From: CSCL [mailto:cscl at optusnet.com.au] 
Sent: Monday, May 12, 2014 12:48 PM
To: 'George Ziri'
Cc: ec at 200william.com; tonyjiajia at hotmail.com; edsainsbury at ozemail.com.au
Subject: RE: FW: [200William-EC SP67851] Apartment 601 - Correspondence

 

George,

I’m available tomorrow morning.  Please have Tony call me on the intercom when he has arrived or by phone (0409 323 585) as I don’t always hear the front door if someone knocks.  FYI, I have had no water enter the property since last Monday afternoon (as stated in my earlier email) after Tony carried out the water test in the gym. Thank you.

 

From: George Ziri [mailto:Georgeziri at bfms.com.au] 
Sent: Monday, 12 May 2014 12:03 PM
To: CSCL
Subject: RE: FW: [200William-EC SP67851] Apartment 601 - Correspondence

 

Good Afternoon Craig

 

Tony the builder is available to continue testing tomorrow between 7.30-8am.

 

Are you able to provide access? 

 

George Ziri

OPERATIONS

Building Facilities Management Solutions

m: 0400 300 242

e: georgeziri at bfms.com.au  w:  www.bfms.com.au

 

cid:inlineImage1    

Safety | Integrity | Service | Excellence

 

From: CSCL [mailto:cscl at optusnet.com.au] 
Sent: Friday, 9 May 2014 9:29 AM
To: George Ziri
Cc: 'Rob Willett'; 'Dave Petschack'; 'Matt Perkins'; brookbeves at bigpond.com; edsainsbury at ozemail.com.au; 'Barney Kitay'; 'Maxine Wickey'; tonyjiajia at hotmail.com; edsainsbury at ozemail.com.au
Subject: RE: FW: [200William-EC SP67851] Apartment 601 - Correspondence

 

George,

I have absolutely no problem in allowing a contractor access to my property at any time – this has never been an issue.  I only ask that you provide me with sufficient advice, in advance, in order that I can arrange my busy schedule.  Thank you.

 

From: George Ziri [mailto:Georgeziri at bfms.com.au] 
Sent: Friday, 9 May 2014 9:23 AM
To: CSCL
Cc: Rob Willett; Dave Petschack; Matt Perkins; brookbeves at bigpond.com; edsainsbury at ozemail.com.au; Barney Kitay; Maxine Wickey
Subject: RE: FW: [200William-EC SP67851] Apartment 601 - Correspondence

 

Yes perhaps on this occasion I was. It was only to inform you that i have obtained the quote to have the interior repaired.

 

Moving forward it may be best we follow these steps:

 

1.       If you cant provide a contractor access at the times they need you will need to either leave keys or wait until a mutual time can be arranged

2.       Once the source is repaired then I will arrange to have the interior repaired

 

 

George Ziri

OPERATIONS

Building Facilities Management Solutions

m: 0400 300 242

e: georgeziri at bfms.com.au  w:  www.bfms.com.au

 

cid:inlineImage1    

Safety | Integrity | Service | Excellence

 

From: CSCL [mailto:cscl at optusnet.com.au] 
Sent: Friday, 9 May 2014 8:00 AM
To: George Ziri
Cc: Rob Willett; Dave Petschack; 'Matt Perkins'; Andrew James; brookbeves at bigpond.com; Diana Dennison; tonyjiajia at hotmail.com; edsainsbury at ozemail.com.au; Barney Kitay; Maxine Wickey
Subject: RE: FW: [200William-EC SP67851] Apartment 601 - Correspondence

 

George,

 

In your email yesterday, you stated that you would like to “exhaust my avenues first before bringing on a third party.”  (I had recommended that we outsource a specialist water leaking company (like Aqua Search)).

 

Today’s email from (below), you have stated “I assume you would like to wait until the source of water ingress is detected.”

 

George, I believe I have been very clear.  As an analogy, what’s the point of covering the wound with a  band-aid (the repairs) without finding out what the wound (the source of the leak) is?

 

Of course we MUST find the source of the leak first before paying anything out for “repairs.”

 

From: George Ziri [mailto:Georgeziri at bfms.com.au] 
Sent: Friday, 9 May 2014 7:43 AM
To: CSCL
Subject: RE: FW: [200William-EC SP67851] Apartment 601 - Correspondence

 

Good Morning Craig,

 

I have received the quote for the internal repairs and ready to commence. I assume would you like to wait until the source of water ingress detected? Please advise? 

 

George Ziri

OPERATIONS

Building Facilities Management Solutions

m: 0400 300 242

e: georgeziri at bfms.com.au  w:  www.bfms.com.au

 

cid:inlineImage1    

Safety | Integrity | Service | Excellence

 

From: George Ziri 
Sent: Thursday, 8 May 2014 2:06 PM
To: 'CSCL'
Subject: RE: FW: [200William-EC SP67851] Apartment 601 - Correspondence

 

At the moment you are the priority as I need to establish the cause here. I’m taking time out of my scheduled day tomorrow to start the flood test. I’m not sure how long it will take hence commencing at the time I specified.

 

I know the building far better than a fresh person coming in. I would prefer to exhaust my avenues first before bringing on a third party.

 

George Ziri

OPERATIONS

Building Facilities Management Solutions

m: 0400 300 242

e: georgeziri at bfms.com.au  w:  www.bfms.com.au

 

cid:inlineImage1    

Safety | Integrity | Service | Excellence

 

From: CSCL [mailto:cscl at optusnet.com.au] 
Sent: Thursday, 8 May 2014 1:41 PM
To: George Ziri
Cc: ec at 200william.com; tonyjiajia at hotmail.com; edsainsbury at ozemail.com.au; Maxine Wickey
Subject: RE: FW: [200William-EC SP67851] Apartment 601 - Correspondence

 

George,

 

Would you kindly explain what is considered a priority at the Marquis?  I have had major water damage once again in my apartment and now have to wait until possibly Monday before I find out what works in with the contractor’s schedule and mine?  I suggested that we employ specialists in the area of water penetration to source the problem And you make no comment………?

 

Please understand I’m trying to protect my apartment from the mess I have here asap but it seems that priority issues are sometimes swept aside at our building simply because you’re unavailable after 7am.  You have extra staff don’t you to manage these emergency issues?

 

Regards,

Craig Laforest

 

From: George Ziri [mailto:Georgeziri at bfms.com.au] 
Sent: Thursday, 8 May 2014 1:24 PM
To: CSCL
Subject: RE: FW: [200William-EC SP67851] Apartment 601 - Correspondence

 

As I’m not available after 9.00 tomorrow. I will leave until next week for the builder to continue with. I will let you know his availability no later than Monday.

 

George Ziri

OPERATIONS

Building Facilities Management Solutions

m: 0400 300 242

e: georgeziri at bfms.com.au  w:  www.bfms.com.au

 

cid:inlineImage1    

Safety | Integrity | Service | Excellence

 

From: CSCL [mailto:cscl at optusnet.com.au] 
Sent: Thursday, 8 May 2014 12:18 PM
To: George Ziri
Cc: ec at 200william.com; tonyjiajia at hotmail.com; edsainsbury at ozemail.com.au
Subject: FW: FW: [200William-EC SP67851] Apartment 601 - Correspondence

 

Please see my responses below George.

 

On Thu, May 8, 2014 at 10:57 AM, George Ziri <Georgeziri at bfms.com.au> wrote:

Craig,

When you rang me on Saturday to inform me of the damage in your apartment I asked you if there was water still penetrating your apartment. You advised that water was still leaking. I arrived to your apartment and inspected the area to find no sign of water leaking.  When I referred to ‘water leaking’ – YES, there was water leaking as evidenced by the photos – how else could I refer to water penetration?

I tested the gym bathroom on Saturday. You contacted me after I left your apartment to advise that water penetrated the apartment. You recently advise that it continued through to Monday. It is evident that the source was from the bathroom.

Please reread my earlier email today, in which I stated exactly what happened after you left and also the contractor’s remarks. He doesn’t believe the source is from the gym bathroom.  My personal home insurance contents assessor has just been into look at my damage and has suggested we get a professional team (like Aqua Search), who specialise in tracing water leaks, to try and trace where the water is coming from.

There has been on many occasions where I have experienced intermittent water penetrations my means of expansion and contraction. Movement of structure can determine these situations and testing. Take for example G01 and 102, the two apartments took over 2 years to indentify the cause. At times there would be no water ingress for months.

The pre heaters in the plant room are protected by a hob should they leak. My inspection of the plant room found no signs of water or leaks that would cause the damage in your apartment.  Have you considered outside the plant room where the a/c units are? However majority of the plant room is not considered a wet area therefore does not a membrane coating. Should there be a leak then water will penetrate through to the next floor and into your apartment. This would be no different to a flooding in a kitchen from the apartment above someone as water will find a riser or opening and penetrate the apartment below.

Clearly, water is coming down to my apartment from somewhere above me.  It is essential that we trace where it is coming from George otherwise insurance for the building will a) increase each time there is a claim because of water penetration into my apartment b) we will have to continually source contractors to come out to fix the matter and c) my personal home contents insurance will continue to escalate.  Four times in seven years of water penetration (in the same area), into my apartment is ridiculous.  Clearly, something is not being carried out correctly!

I will have the plant room tank tested and more than likely water will penetrate your apartment. I will then seek from the Committee if they would approve to have the entire plant room water proofed.

The builder cannot attend until next week so I will carry out the test tomorrow between 6.30am and 7am. Will you be available?

See my comments above about sourcing a company which specialises in tracing water leaks.  I am available after 9am tomorrow.

George Ziri OPERATIONS Building Facilities Management Solutions m: 0400 300 242 e: georgeziri at bfms.com.au  w:  www.bfms.com.au

    Safety | Integrity | Service | Excellence

-----Original Message----- From: ec-bounces at 200william.com [ec-bounces at 200william.com] On Behalf Of Matt Perkins Sent: Thursday, 8 May 2014 8:58 AM To: ec at 200william.com Subject: [200William-EC SP67851] Apartment 601 – Correspondence

Please see more correspondence from 601.

---- begin forwarded message ----

George,

Please see my responses below. I await your advice and further action.

Regards,

Craig Laforest

From: George Ziri [Georgeziri at bfms.com.au] Sent: Thursday, 8 May 2014 7:19 AM To: CSCL Cc: Maxine Wickey Subject: RE: WATER PENETRATION – APARTMENT 601

Good Morning Craig,

When I tank tested the bathroom wet area on Saturday (it was in fact Sunday) water did not penetrate from above when I was in your apartment.

Correct, the whole area of internal and exterior walls in my 2nd bathroom, and the ceiling entry (see pics 006 and 012 taken the night before you arrived) and external walls in my bedroom were, however, extremely wet and there was no evidence of water dripping.

After I had left your apartment on Saturday, you phoned me to advise water had penetrated the area near the entrance to the bedroom. Can you please confirm that was the case?

Correct, while you were here on Sunday you punched a hole in the ceiling entry and commenced a water test of the gym toilet floor. However, after you left, water started dripping from the punched section of ceiling in my bedroom entry way and parts of the ceiling opened up (pic015). This water dripping continued until late Monday afternoon....and then stopped.

On Tuesday, Tony the contractor arrived, pressure tested the whole gym bathroom again (shower floor and toilet floor), and no water came through. So, since Monday afternoon NO water has come through. This suggests that the water penetration is not from the gym bathroom as you have suggested, but from perhaps higher up in the building – confirmed by Tony to me on Tuesday afternoon and again yesterday.

On 7/05/14 11:21 AM, Matt Perkins wrote:

Hi All,

I received this email from Craig as he tried to post it to the list.

As a policy non EC members are not allowed to post to the list so I am passing it on as Correspondence.

----- Begin forwarded message ----

Hello George,

I mentioned to the EC last night that your contractor arrived at my home yesterday to check out the repairs that need to be made after the deluge of water which came through from somewhere above my apartment, destroying the carpet in my bedroom and hallway and damaging my 2nd bathroom.

He arrived without any tools, was advised incorrectly advised that the damage was from the shower upstairs and without the set of plans that you had over the weekend. I took a couple of hours supplying him with tools, measuring tape etc.

Most importantly, I left you a message early yesterday, asking you to contact me asap to find out where you had placed the set of plans in order the contractor could perform his duties and I still haven't had the courtesy of a return phone call.

Would you please let me know where these plans are in order that the contractor can work more effectively and that it doesn't cost us (the owners) any more extra money, than it would. Please also advise the next step to try and find out where the leak is. As I mentioned to you on Sunday I will soon have foster children staying in my home and I really need to ensure that the matter is fixed and that I can put down new flooring, once again, and that the bathroom can be used.

Sincerely,

Craig Laforest

Apartment 601

— /* Matt Perkins

Direct 1300 137 379     Spectrum Networks Ptd. Ltd.
Office 1300 133 299     matt at spectrum.com.au
Fax    1300 133 255     Level 6, 350 George Street Sydney 2000
SIP 1300137379 at sip.spectrum.com.au
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