<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:"Cordia New";
        panose-1:2 11 3 4 2 2 2 2 2 4;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:Aptos;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        font-size:11.0pt;
        font-family:"Aptos",sans-serif;
        mso-ligatures:standardcontextual;
        mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#467886;
        text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
        {mso-style-priority:34;
        margin-top:0cm;
        margin-right:0cm;
        margin-bottom:0cm;
        margin-left:36.0pt;
        font-size:12.0pt;
        font-family:"Aptos",sans-serif;}
span.EmailStyle21
        {mso-style-type:personal-compose;
        font-family:"Aptos",sans-serif;
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-size:10.0pt;
        mso-ligatures:none;}
@page WordSection1
        {size:612.0pt 792.0pt;
        margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
        {page:WordSection1;}
/* List Definitions */
@list l0
        {mso-list-id:658730840;
        mso-list-type:hybrid;
        mso-list-template-ids:-125286866 2144634654 201916419 201916421 201916417 201916419 201916421 201916417 201916419 201916421;}
@list l0:level1
        {mso-level-start-at:0;
        mso-level-number-format:bullet;
        mso-level-text:-;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:20.25pt;
        text-indent:-18.0pt;
        font-family:"Aptos",sans-serif;
        mso-fareast-font-family:Aptos;
        mso-bidi-font-family:"Cordia New";}
@list l0:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:56.25pt;
        text-indent:-18.0pt;
        font-family:"Courier New";}
@list l0:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:92.25pt;
        text-indent:-18.0pt;
        font-family:Wingdings;}
@list l0:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:128.25pt;
        text-indent:-18.0pt;
        font-family:Symbol;}
@list l0:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:164.25pt;
        text-indent:-18.0pt;
        font-family:"Courier New";}
@list l0:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:200.25pt;
        text-indent:-18.0pt;
        font-family:Wingdings;}
@list l0:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:236.25pt;
        text-indent:-18.0pt;
        font-family:Symbol;}
@list l0:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:272.25pt;
        text-indent:-18.0pt;
        font-family:"Courier New";}
@list l0:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        margin-left:308.25pt;
        text-indent:-18.0pt;
        font-family:Wingdings;}
@list l1
        {mso-list-id:1371221313;
        mso-list-template-ids:-1167162812;}
@list l1:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:36.0pt;
        mso-level-number-position:left;
        text-indent:-18.0pt;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level2
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:72.0pt;
        mso-level-number-position:left;
        text-indent:-18.0pt;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:108.0pt;
        mso-level-number-position:left;
        text-indent:-18.0pt;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:144.0pt;
        mso-level-number-position:left;
        text-indent:-18.0pt;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level5
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:180.0pt;
        mso-level-number-position:left;
        text-indent:-18.0pt;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:216.0pt;
        mso-level-number-position:left;
        text-indent:-18.0pt;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:252.0pt;
        mso-level-number-position:left;
        text-indent:-18.0pt;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level8
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:288.0pt;
        mso-level-number-position:left;
        text-indent:-18.0pt;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l1:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:324.0pt;
        mso-level-number-position:left;
        text-indent:-18.0pt;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
ol
        {margin-bottom:0cm;}
ul
        {margin-bottom:0cm;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-AU" link="#467886" vlink="#96607D" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">Dear Committee,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sending this email again as previous emails kept bouncing.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Express Glass have had their senior technician/expert attend to Unit 601 to inspect the sliding door issue and provide their advice as to whether a repair or replacement is required to have the door in working order.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The supervisor has advised the following:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoListParagraph" style="margin-left:-15.75pt;mso-list:l0 level1 lfo3">
<span style="font-size:11.0pt;mso-fareast-language:EN-US">After inspection - the door, frame and wheel are all fine and in working order.
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:-15.75pt;mso-list:l0 level1 lfo3">
<span style="font-size:11.0pt;mso-fareast-language:EN-US">As per the photos in the dropbox link below, you can see damaged sliding bottom track  - this is the cause of the door coming off rails and other associated issues with opening and closing the sliding
 door. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:-15.75pt;mso-list:l0 level1 lfo3">
<span style="font-size:11.0pt;mso-fareast-language:EN-US">Our recommendation is to replace the bottom track only,  with a new stainless-steel track which will eliminate the issue. (as per quote)
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">A copy of their quotation/recommendation is attached for reference.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Photos in the link below.<o:p></o:p></p>
<p class="MsoNormal"><span lang="EN-PH" style="font-family:"Calibri",sans-serif"><a href="https://www.dropbox.com/t/uITnUfuCHZ42fD1M">https://www.dropbox.com/t/uITnUfuCHZ42fD1M</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please advise your further instruction.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="mso-fareast-language:EN-AU">Kind regards,</span><span style="mso-ligatures:none;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-fareast-language:EN-AU">SARAH WALMSLEY
</span></b><span style="font-size:12.0pt;mso-fareast-language:EN-AU">| </span><span style="font-size:10.0pt;mso-fareast-language:EN-AU">MANAGING DIRECTOR & LICENSEE IN CHARGE</span><b><span style="font-size:12.0pt;mso-fareast-language:EN-AU"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:9.5pt;mso-fareast-language:EN-AU">FELLOW STRATA COMMUNITY MANAGER (FSCM)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:5.0pt;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;color:#BF6E01;mso-fareast-language:EN-AU">ASCENDCORP STRATA PTY LTD</span></b><b><span style="color:#BF6E01;mso-fareast-language:EN-AU"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#BF6E01;mso-fareast-language:EN-AU">P</span></b><span style="font-size:9.0pt;color:#D17801;mso-fareast-language:EN-AU"> 
</span><span style="font-size:9.0pt;mso-fareast-language:EN-AU">02 9799 1111  |  <b>
<span style="color:#BF6E01"> E</span></b><span style="color:#BF6E01"> </span> </span><span style="font-size:12.0pt;mso-fareast-language:EN-AU"><a href="mailto:sarah@ascendcorpstrata.com.au"><span style="font-size:9.0pt;color:windowtext;text-decoration:none">sarah@ascendcorpstrata.com.au</span></a></span><span style="font-size:9.0pt;mso-fareast-language:EN-AU">  
 |   <b><span style="color:#BF6E01">W</span></b><span style="color:#BF6E01"> </span>
</span><span style="font-size:12.0pt;mso-fareast-language:EN-AU"><a href="http://www.ascendcorp.com.au/"><span style="font-size:9.0pt;color:windowtext;text-decoration:none">www.ascendcorp.com.au</span></a>  
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#BF6E01;mso-fareast-language:EN-AU">PO</span></b><span style="font-size:9.0pt;mso-fareast-language:EN-AU"> Box 419 NORTH SYDNEY NSW 2059  | 
<b><span style="color:#BF6E01">A</span><span style="color:#C45911"> </span></b> 100 Walker Street, NORTH SYDNEY NSW 2060<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:3.0pt;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#BF6E01;mso-fareast-language:EN-AU">After-hour emergencies
</span></b><span style="font-size:9.0pt;mso-fareast-language:EN-AU">please call 1300 724 814<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:3.0pt;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:10.0pt;color:#BF6E01;mso-fareast-language:EN-AU">Liability limited by a scheme approved under Professional Standards Legislation.</span></i></b><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;mso-fareast-language:EN-AU"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:none;mso-fareast-language:EN-AU"><img border="0" width="536" height="92" style="width:5.5833in;height:.9583in" id="Picture_x0020_3" src="cid:image001.gif@01DAFA05.63DAE000" alt="A screenshot of a video game

Description automatically generated"></span><span style="mso-fareast-language:EN-AU"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>