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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link="#467886" vlink="#96607D" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Good afternoon Matt,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>A short response to some of your statements. Please see below in yellow. Thank you.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Craig<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Matthew Guy <matthew_guy@hotmail.com> <br><b>Sent:</b> Thursday, August 15, 2024 4:13 PM<br><b>To:</b> Craig Laforest <cscl@optusnet.com.au><br><b>Cc:</b> Marquis <Marquis@bfms.com.au>; ec@200william.com; Sarah | AscendCorp Strata <sarah@ascendcorpstrata.com.au>; Ryan | AscendCorpStrata <ryan@ascendcorpstrata.com.au><br><b>Subject:</b> Apartment 601 - lounge room balcony door issue<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>Good afternoon Craig, <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>I have met with Ryan and Sarah this afternoon to discuss the matter of your lounge room balcony doors. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>To recap, a number of contractors have already attended and provided quotes for repair or replacement. These quotes were presented to the wider Owners Corporation, who voted to engage a company to repair the doors as opposed to full replacement. These works have been completed, however you are still not satisfied with the situation. </span><span style='font-family:"Calibri",sans-serif;background:yellow;mso-highlight:yellow'>The loungeroom sliding door often comes off the track because it is very difficult to slide. Basic safety issue.</span><span style='font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>As you know, the Strata Committee has a responsibility to ensure the fair distribution of building funds, maximising resources and ensuring all decisions are made in the interests of all owners. As we are fully committed to ensuring all common property is maintained to high standard, we are required to empower ourselves with the most relevant technical information available in order to make decisions regarding this property. </span><span style='font-family:"Calibri",sans-serif'>In this matter, <span style='background:yellow;mso-highlight:yellow'>I agree, the building’s common property must be maintained to a high standard. After 4 visits, Henry was unfortunately unable to complete the repairs satisfactorily.</span> <span style='color:black'><o:p></o:p></span></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>In this respect, we will be engaging an independent consultant to provide an impartial assessment of the state of your lounge room balcony doors, along with a plan for rectification. Though we acknowledge you have had many companies attend to look at the problem, these companies have so far been instructed to quote on future works, as opposed to solely conduct an inspection and report on the method to rectify the issue. </span><span style='font-family:"Calibri",sans-serif'>The companies were instructed to quote on the present works, not any future works. <span style='background:yellow;mso-highlight:yellow'>Each company recognized the damage of the track and frames during their inspection and therefore quoted on full replacement asap and not in the future. Each of the companies quoted for full replacement, except for Henry who offered repairs, which were written as not long term repairs).</span><span style='color:black'><o:p></o:p></span></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>The committee is prepared to accept the findings of this report as binding as to the rectification or replacement of the doors. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>Sarah will be in contact to arrange a suitable time for the inspector to attend. Once the findings are received, the committee will convene to discuss and present a solution. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>Regards, <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>Matthew Guy<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>405<o:p></o:p></span></p></div></div></body></html>