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<div dir="auto">Hi Craig,<br />
<br />
It sounds like, after investigating, this is not the door that was mentioned in the EGM but a different one. Also, according to the contractor, there is no reason why the door should fall off. <br />
<br />
Granted, I was not at the EGM and have not been to your place with the group as I was out of town. So I may not be the best person to investigate this, but from what Greg tells me, the contractor has attended to it and it has been repaired. You indicated, however, that it's still an issue. <br />
<br />
In any case, this sounds like a job for the building manager and the strata manager. They need to come up with a solution if needed and present it to the committee or advise that the door works satisfactorily or what needs to be done to make it work within the expected performance of a 15+ year old door.   As secretary really the only reason for me to call an EGM without consensus is to replace the strata manager as i did a few years ago and this is a residential strata matter so outside the scope of the BMC.  <br />
<br />
Warm Regards,<br />
Matt.</div>
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<pre>P
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** DO NOT SEND PRIVATE OR CONFIDENTIAL MATERIAL VIA EMAIL  

Matt Perkins</pre>
<div dir="auto">0403571333</div>
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<div name="messageReplySection">On 13 Aug 2024 at 7:09 PM +1000, matt@perkins.id.au, wrote:<br />
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<div dir="auto">Hi Craig,<br />
 I’m not sure what the answer is. I will try and find out and get back to you. <br />
<br />
Matt<br /></div>
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<div name="messageSignatureSection"><br />
<pre>P
--   
** DO NOT SEND PRIVATE OR CONFIDENTIAL MATERIAL VIA EMAIL   

Matt Perkins</pre>
<div dir="auto">0403571333</div>
</div>
<div name="messageReplySection">On 13 Aug 2024 at 2:57 PM +1000, cscl@optusnet.com.au, wrote:<br />
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<p class="MsoNormal"><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Hi Matt,</span></p>
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<p class="MsoNormal"><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>The sliding door issue in my apartment has been going on for almost two years. The EC was provided quotes by six contractors (via Darren) last year. The issue, as confirmed by five of the contractors is the warped frame and track. I have already had Matt G and Paul up into my apartment to witness the issue, together with Greg, our building manager.</span></p>
<p class="MsoNormal"><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'> </span></p>
<p class="MsoNormal"><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>The problem is a ‘common area’ issue and the basic repairs didn’t work and were never intended to be a long-term solution, as Henry stated in his quote.</span></p>
<p class="MsoNormal"><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'> </span></p>
<p class="MsoNormal"><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Please advise if the EC can make a decision on having new doors and frames installed or do we need a special general meeting. If it is the latter, so be it. If a special levy needs to be made, then that is unfortunate, but must be done. I cannot risk the door coming off the track again. This is a building safety issue.</span></p>
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<p class="MsoNormal"><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Thank you.</span></p>
<p class="MsoNormal"><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Craig</span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif' xml:lang="EN-US">From:</span></b> <span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif' xml:lang="EN-US">mattaperkins@gmail.com <mattaperkins@gmail.com><br />
<b>Sent:</b> Tuesday, August 13, 2024 2:24 PM<br />
<b>To:</b> Kylie Curtis <kyliempearce@icloud.com>; matt@perkins.id.au; cscl@optusnet.com.au<br />
<b>Cc:</b> Sarah | AscendCorp Strata <sarah@ascendcorpstrata.com.au>; Marquis <Marquis@bfms.com.au>; ec@200william.com<br />
<b>Subject:</b> RE: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM</span></p>
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<p class="MsoNormal">Hi Craig, <br />
I’m a bit unsure what you’re asking for. You were talking to Sarah about a special general meeting which is a meeting of all owners where resolutions are voted on. For that to take place we would need an agenda with a solid proposal and costs to vote on. But by the sound of that last email it seems  like you just are after a committee meeting which can be organised by Sarah.  <br />
<br />
Can you please confirm what sort of meeting you are requesting. A meeting of the committee or a<br />
Meeting of all owners. If it’s the former the committee will need to organise quotes and put forward motions to be voted on.  If it’s the latter it could be held at your apartment if you’re wiling. <br />
<br />
Matt</p>
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<pre>P</pre>
<pre>--  </pre>
<pre>** DO NOT SEND PRIVATE OR CONFIDENTIAL MATERIAL VIA EMAIL  </pre>
<pre> </pre>
<pre>Matt Perkins</pre>
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<p class="MsoNormal">0403571333</p>
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<p class="MsoNormal">On 13 Aug 2024 at 9:45<span style='font-family:"Arial",sans-serif'> </span>AM +1000, <a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a>, wrote:<br />
<br /></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Hello Kylie,</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'> </span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>I’m sorry but this issue has dragged on for way too long. Matt G and Paul were very helpful in attending my apartment several weeks ago to see the issue and Paul came up again on August 4 after the door had come off the track. And no, the ‘people’ did not “fix the door”. The problem is a warped frame, which holds three large panels of glass. Confirmed by six contractors already.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'> </span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>I would prefer to move to a zoom session to have this matter finalised.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'> </span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Matt P, would you kindly organize this. Thank you.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Regards,</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Craig</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif' xml:lang="EN-US">From:</span></b> <span lang="EN-US" xml:lang="EN-US"></span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif' xml:lang="EN-US">Kylie Curtis <<a href="mailto:kyliempearce@icloud.com">kyliempearce@icloud.com</a>><br />
<b>Sent:</b> Tuesday, August 13, 2024 9:26 AM<br />
<b>To:</b> <a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a>; <a href="mailto:matt@perkins.id.au">matt@perkins.id.au</a><br />
<b>Cc:</b> <a href="mailto:mattaperkins@gmail.com">mattaperkins@gmail.com</a>; Sarah | AscendCorp Strata <<a href="mailto:sarah@ascendcorpstrata.com.au">sarah@ascendcorpstrata.com.au</a>>; Marquis <<a href="mailto:Marquis@bfms.com.au">Marquis@bfms.com.au</a>>; <a href="mailto:ec@200william.com">ec@200william.com</a><br />
<b>Subject:</b> Re: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Matt</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I’m fine to proceed with a general meeting to discuss the problem and solution of those doors.</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Can we host it in Craig’s apartment please so we can see the door?</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Also I thought the people fixed the door, so it will be good to understand why it keeps falling off as that is dangerous.</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Warm Regards,</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Kylie</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Sent from my iPhone</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>On 12 Aug 2024, at 4:48 pm, <a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a> wrote:</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Tahoma",sans-serif'></span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US'>Thank you Matt.</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif' xml:lang="EN-US">From:</span></b> <span lang="EN-US" xml:lang="EN-US"></span><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif' xml:lang="EN-US"><a href="mailto:mattaperkins@gmail.com">mattaperkins@gmail.com</a> <<a href="mailto:mattaperkins@gmail.com">mattaperkins@gmail.com</a>><br />
<b>Sent:</b> Monday, August 12, 2024 4:40 PM<br />
<b>To:</b> Sarah | AscendCorp Strata <<a href="mailto:sarah@ascendcorpstrata.com.au">sarah@ascendcorpstrata.com.au</a>>; Marquis <<a href="mailto:Marquis@bfms.com.au">Marquis@bfms.com.au</a>>; <a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a><br />
<b>Cc:</b> <a href="mailto:ec@200william.com">ec@200william.com</a><br />
<b>Subject:</b> Re: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Craig,<br />
 Im happy to call a general meeting with the consensus of the committee Could the committee please give it's consensus and decided on an agenda. <br />
 <br />
Matt.</p>
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<pre>P</pre>
<pre>--  </pre>
<pre>** DO NOT SEND PRIVATE OR CONFIDENTIAL MATERIAL VIA EMAIL  </pre>
<pre> </pre>
<pre>Matt Perkins</pre>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>0403571333</p>
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<div name="messageReplySection">
<p class="MsoNormal" style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>On 12 Aug 2024 at 4:20<span style='font-family:"Arial",sans-serif'> </span>PM +1000, <a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a>, wrote:<br />
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Thanks Sarah.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Matt P, would you kindly organize this.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Thank you</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Craig</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang="EN-US" style='font-family:"Calibri",sans-serif' xml:lang="EN-US">From:</span></b> <span lang="EN-US" xml:lang="EN-US"></span><span lang="EN-US" style='font-family:"Calibri",sans-serif' xml:lang="EN-US">Sarah | AscendCorp Strata <<a href="mailto:sarah@ascendcorpstrata.com.au">sarah@ascendcorpstrata.com.au</a>><br />
<b>Sent:</b> Monday, August 12, 2024 4:05 PM<br />
<b>To:</b> <a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a>; 'Marquis' <<a href="mailto:Marquis@bfms.com.au">Marquis@bfms.com.au</a>><br />
<b>Cc:</b> <a href="mailto:ec@200william.com">ec@200william.com</a><br />
<b>Subject:</b> RE: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Craig,</p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> </p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks for your email, and yes I am back!</p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> </p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I don’t have authority to convene a general meeting, only the secretary on the strata committee can call a general meeting or majority of the committee must issue instructions to call a general meeting.</p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> </p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I will need either of the above in order to convene a general meeting to table this issue.</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Kind regards,</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>SARAH WALMSLEY</b> | <span style='font-size:10.0pt'>MANAGING DIRECTOR & LICENSEE IN CHARGE</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.5pt'>FELLOW STRATA COMMUNITY MANAGER (FSCM)</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:#BF6E01'>ASCENDCORP STRATA PTY LTD</span></b></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:9.0pt;color:#BF6E01'>P</span></b><span style='font-size:9.0pt;color:#D17801'> </span> <span style='font-size:9.0pt'>02 9799 1111  |  <b><span style='color:#BF6E01'> E</span></b>  </span><a href="mailto:sarah@ascendcorpstrata.com.au"><span style='font-size:9.0pt;color:windowtext;text-decoration:none'>sarah@ascendcorpstrata.com.au</span></a><span style='font-size:9.0pt'>   |   <b><span style='color:#BF6E01'>W</span></b></span> <a href="http://www.ascendcorp.com.au/"><span style='font-size:9.0pt;color:windowtext;text-decoration:none'>www.ascendcorp.com.au</span></a>  </p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:9.0pt;color:#BF6E01'>PO</span></b> <span style='font-size:9.0pt'>Box 419 NORTH SYDNEY NSW 2059  |  <b><span style='color:#BF6E01'>A</span></b>  100 Walker Street, NORTH SYDNEY NSW 2060</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:9.0pt;color:#BF6E01'>After-hour emergencies</span></b> <span style='font-size:9.0pt'>please call 1300 724 814</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><i><span style='font-size:10.0pt;color:#BF6E01'>Liability limited by a scheme approved under Professional Standards Legislation.</span></i></b></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang="EN-US" style='font-family:"Calibri",sans-serif' xml:lang="EN-US">From:</span></b> <span lang="EN-US" xml:lang="EN-US"></span><span lang="EN-US" style='font-family:"Calibri",sans-serif' xml:lang="EN-US"><a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a> <<a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a>><br />
<b>Sent:</b> Monday, August 12, 2024 3:54 PM<br />
<b>To:</b> 'Marquis' <<a href="mailto:Marquis@bfms.com.au">Marquis@bfms.com.au</a>>; Sarah | AscendCorp Strata <<a href="mailto:sarah@ascendcorpstrata.com.au">sarah@ascendcorpstrata.com.au</a>><br />
<b>Cc:</b> <a href="mailto:ec@200william.com">ec@200william.com</a><br />
<b>Subject:</b> RE: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Hello Sarah,</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>I understand you may have just returned from vacation, however, would you kindly organize a special meeting asap regarding the sliding door in my lounge room. It came off the track a week ago and continues to be impossible to open/close. It’s not feasible to keep waiting until we receive the details on the building repairs, to have this meeting. It wouldn’t take long. Kindly confirm.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Thank you and regards,</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Craig</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'> </span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang="EN-US" style='font-family:"Calibri",sans-serif' xml:lang="EN-US">From:</span></b> <span lang="EN-US" xml:lang="EN-US"></span><span lang="EN-US" style='font-family:"Calibri",sans-serif' xml:lang="EN-US">ec <<a href="mailto:ec-bounces@mailman.perkins.id.au">ec-bounces@mailman.perkins.id.au</a>> <b>On Behalf Of</b> <a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a><br />
<b>Sent:</b> Monday, August 5, 2024 12:06 PM<br />
<b>To:</b> 'John Burmey' <<a href="mailto:j.burney@auscorpimage.com.au">j.burney@auscorpimage.com.au</a>>; 'Marquis' <<a href="mailto:Marquis@bfms.com.au">Marquis@bfms.com.au</a>><br />
<b>Cc:</b> <a href="mailto:ec@200william.com">ec@200william.com</a><br />
<b>Subject:</b> Re: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> </p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Hi John and EC members,</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>I have an extra panel of sliding doors (to John’s) and it just jumped off the warped track. The frames of the entire doors/solid panel are, as has been determined by 6 contractors, out of alignment. The entire framework/doors must be replaced asap.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Sarah, would you kindly organize a special meeting asap in order to have this matter resolved. It’s coming up to 2 years since I first advised the building of this problem. It’s just so dangerous. The door/doors can easily fall at any time when opening them or closing them.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Thank you. I look forward to hearing from you re this meeting.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Regards,</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Craig</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'> </span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang="EN-US" style='font-family:"Calibri",sans-serif' xml:lang="EN-US">From:</span></b> <span lang="EN-US" xml:lang="EN-US"></span><span lang="EN-US" style='font-family:"Calibri",sans-serif' xml:lang="EN-US">John Burmey <<a href="mailto:j.burney@auscorpimage.com.au">j.burney@auscorpimage.com.au</a>><br />
<b>Sent:</b> Monday, August 5, 2024 11:00 AM<br />
<b>To:</b> <a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a>; 'Marquis' <<a href="mailto:Marquis@bfms.com.au">Marquis@bfms.com.au</a>><br />
<b>Cc:</b> <a href="mailto:ec@200william.com">ec@200william.com</a><br />
<b>Subject:</b> RE: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi Craig,</p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This has happened to me in the past, the door came off the tracks and fell outwards. It hit the balcony rail. Repair was effective,  no problem since, gave me quite a shock though.</p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Regards John</p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang="EN-US" style='font-family:"Calibri",sans-serif' xml:lang="EN-US">From:</span></b> <span lang="EN-US" xml:lang="EN-US"></span><span lang="EN-US" style='font-family:"Calibri",sans-serif' xml:lang="EN-US">ec <<a href="mailto:ec-bounces@mailman.perkins.id.au">ec-bounces@mailman.perkins.id.au</a>> <b>On Behalf Of</b> <a href="mailto:cscl@optusnet.com.au">cscl@optusnet.com.au</a><br />
<b>Sent:</b> Monday, August 5, 2024 10:13 AM<br />
<b>To:</b> 'Marquis' <<a href="mailto:Marquis@bfms.com.au">Marquis@bfms.com.au</a>><br />
<b>Cc:</b> <a href="mailto:ec@200william.com">ec@200william.com</a><br />
<b>Subject:</b> [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> </p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Hello Greg,</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>The sliding door in the lounge room has come off the track, entirely. Would you please have someone come and lift it back ASAP. This is an emergency repair.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Thank you.</span></p>
<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:14.0pt;font-family:"Arial",sans-serif'>Craig</span></p>
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<p class="MsoNormal" style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>--<br />
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