[200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM

Wed Aug 14 12:14:35 AEST 2024

Hello Matt P and everyone,

I refer to Sarah’s email to me below, dated March 11, 2024 (see below) and the building manager’s email of February 13, 2024 where Greg notes what he saw during his inspection of the doors and frames and that they “weren’t sliding as easily as they should be”

The EGM was held to talk about sliding doors in my apartment, not just one door, as you have stated Matt P. They are the sliding doors in the lounge room as well as in the kitchen. 

The kitchen door was repaired. The loungeroom doors were not repaired properly, with three attempts, by Henry from Lock and Roll. The building manager and Paul came to my home on August 7, after one of the sliding doors in the loungeroom came off the track.  Henry has simply put the loungeroom door (one of three in that frame) back up on the track.   It’s still very difficult to open/close the loungeroom doors and I am very concerned about one of them coming off the track yet again if extra force needs to be used to open/close them.  Henry stated in his proposal that his repairs were not a long-term solution.

If I don’t have a positive response by this Friday, July 16, to replace the problem doors and frames in the loungeroom, I unfortunately have no other choice than to take this matter to Tribunal, for a hearing.

Regards,

Craig

SARAH’S EMAIL

Hi Craig,

I am preparing the minutes and will hopefully have issued today.

Unfortunately the owners all unanimously resolved to accept the quote from Lock and Roll for the repair to your sliding doors, they are of the view that they want to try this method in the first instance as it has been successful for other apartments.

Kind regards,

SARAH WALMSLEY | MANAGING DIRECTOR & LICENSEE IN CHARGE

FELLOW STRATA COMMUNITY MANAGER (FSCM)

ASCENDCORP STRATA PTY LTD

P  02 9799 1111  |   E   <mailto:sarah at ascendcorpstrata.com.au> sarah at ascendcorpstrata.com.au   |   W  <http://www.ascendcorp.com.au/> www.ascendcorp.com.au   

PO Box 419 NORTH SYDNEY NSW 2059  |  A  100 Walker Street, NORTH SYDNEY NSW 2060

Liability limited by a scheme approved under Professional Standards Legislation.

GREG NEWTON’S EMAIL

From: Marquis <Marquis at bfms.com.au <mailto:Marquis at bfms.com.au> > 
Sent: Tuesday, February 13, 2024 12:02 PM
To: cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> ; 'Sarah | AscendCorp Strata' <sarah at ascendcorpstrata.com.au <mailto:sarah at ascendcorpstrata.com.au> >; ec at 200william.com <mailto:ec at 200william.com> 
Cc: Tony Mangraviti <Tony.Mangraviti at bfms.com.au <mailto:Tony.Mangraviti at bfms.com.au> >
Subject: Re: EXT - RE: [200WILLIAM-EC SP67851] SP67851 - Unit 601 inspection of balcony doors

Dear Committee Members and Sarah, I hope you are all well. 

I attended unit 601 yesterday to inspect the sliding doors in the loungeroom and kitchen as the owner has previously reported them hard to open. (Thank you, Craig, for allowing me access)

 I note the following from what I found 

 Both doors took some effort to open and weren't sliding as easily as they should be

1.	The frame on the door in the loungeroom is clearly narrower at the top then it is at the bottom 
2.	The frame on the door in the kitchen is clearly narrower at one end then the other 

 BFMS has looked at the doors previously as have door specialists.

 I can not comment on whether the doors need to be replaced or repaired as I am not qualified to do so. 

 If anyone needs me to resend any quotes or information please let me know.

 Thank you 

 Kind Regards 

 Greg Newton
Building Manager
Marquis - Woolloomooloo

<image002.png>

From: mattaperkins at gmail.com <mattaperkins at gmail.com> 
Sent: Wednesday, August 14, 2024 11:06 AM
To: Kylie Curtis <kyliempearce at icloud.com>; cscl at optusnet.com.au; matt at perkins.id.au
Cc: Sarah | AscendCorp Strata <sarah at ascendcorpstrata.com.au>; Marquis <Marquis at bfms.com.au>; ec at 200william.com
Subject: RE: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM

Hi Craig,

It sounds like, after investigating, this is not the door that was mentioned in the EGM but a different one. Also, according to the contractor, there is no reason why the door should fall off. 

Granted, I was not at the EGM and have not been to your place with the group as I was out of town. So I may not be the best person to investigate this, but from what Greg tells me, the contractor has attended to it and it has been repaired. You indicated, however, that it's still an issue. 

In any case, this sounds like a job for the building manager and the strata manager. They need to come up with a solution if needed and present it to the committee or advise that the door works satisfactorily or what needs to be done to make it work within the expected performance of a 15+ year old door.   As secretary really the only reason for me to call an EGM without consensus is to replace the strata manager as i did a few years ago and this is a residential strata matter so outside the scope of the BMC.  

Warm Regards,
Matt.

P
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Matt Perkins

0403571333

On 13 Aug 2024 at 7:09 PM +1000, matt at perkins.id.au <mailto:matt at perkins.id.au> , wrote:

Hi Craig,
 I’m not sure what the answer is. I will try and find out and get back to you. 

Matt

P
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Matt Perkins

0403571333

On 13 Aug 2024 at 2:57 PM +1000, cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> , wrote:

Hi Matt,

The sliding door issue in my apartment has been going on for almost two years. The EC was provided quotes by six contractors (via Darren) last year. The issue, as confirmed by five of the contractors is the warped frame and track. I have already had Matt G and Paul up into my apartment to witness the issue, together with Greg, our building manager.

The problem is a ‘common area’ issue and the basic repairs didn’t work and were never intended to be a long-term solution, as Henry stated in his quote.

Please advise if the EC can make a decision on having new doors and frames installed or do we need a special general meeting. If it is the latter, so be it. If a special levy needs to be made, then that is unfortunate, but must be done. I cannot risk the door coming off the track again. This is a building safety issue.

Thank you.

Craig

From: mattaperkins at gmail.com <mailto:mattaperkins at gmail.com>  <mattaperkins at gmail.com <mailto:mattaperkins at gmail.com> >
Sent: Tuesday, August 13, 2024 2:24 PM
To: Kylie Curtis <kyliempearce at icloud.com <mailto:kyliempearce at icloud.com> >; matt at perkins.id.au <mailto:matt at perkins.id.au> ; cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> 
Cc: Sarah | AscendCorp Strata <sarah at ascendcorpstrata.com.au <mailto:sarah at ascendcorpstrata.com.au> >; Marquis <Marquis at bfms.com.au <mailto:Marquis at bfms.com.au> >; ec at 200william.com <mailto:ec at 200william.com> 
Subject: RE: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM

Hi Craig, 
I’m a bit unsure what you’re asking for. You were talking to Sarah about a special general meeting which is a meeting of all owners where resolutions are voted on. For that to take place we would need an agenda with a solid proposal and costs to vote on. But by the sound of that last email it seems  like you just are after a committee meeting which can be organised by Sarah.  

Can you please confirm what sort of meeting you are requesting. A meeting of the committee or a
Meeting of all owners. If it’s the former the committee will need to organise quotes and put forward motions to be voted on.  If it’s the latter it could be held at your apartment if you’re wiling. 

Matt

P
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** DO NOT SEND PRIVATE OR CONFIDENTIAL MATERIAL VIA EMAIL  

Matt Perkins

0403571333

On 13 Aug 2024 at 9:45 AM +1000, cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> , wrote:

Hello Kylie,

I’m sorry but this issue has dragged on for way too long. Matt G and Paul were very helpful in attending my apartment several weeks ago to see the issue and Paul came up again on August 4 after the door had come off the track. And no, the ‘people’ did not “fix the door”. The problem is a warped frame, which holds three large panels of glass. Confirmed by six contractors already.

I would prefer to move to a zoom session to have this matter finalised.

Matt P, would you kindly organize this. Thank you.

Regards,

Craig

From: Kylie Curtis <kyliempearce at icloud.com <mailto:kyliempearce at icloud.com> >
Sent: Tuesday, August 13, 2024 9:26 AM
To: cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> ; matt at perkins.id.au <mailto:matt at perkins.id.au> 
Cc: mattaperkins at gmail.com <mailto:mattaperkins at gmail.com> ; Sarah | AscendCorp Strata <sarah at ascendcorpstrata.com.au <mailto:sarah at ascendcorpstrata.com.au> >; Marquis <Marquis at bfms.com.au <mailto:Marquis at bfms.com.au> >; ec at 200william.com <mailto:ec at 200william.com> 
Subject: Re: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM

Hi Matt

I’m fine to proceed with a general meeting to discuss the problem and solution of those doors.

Can we host it in Craig’s apartment please so we can see the door?

Also I thought the people fixed the door, so it will be good to understand why it keeps falling off as that is dangerous.

Warm Regards,

Kylie

Sent from my iPhone

On 12 Aug 2024, at 4:48 pm, cscl at optusnet.com.au <mailto:cscl at optusnet.com.au>  wrote:

Thank you Matt.

From: mattaperkins at gmail.com <mailto:mattaperkins at gmail.com>  <mattaperkins at gmail.com <mailto:mattaperkins at gmail.com> >
Sent: Monday, August 12, 2024 4:40 PM
To: Sarah | AscendCorp Strata <sarah at ascendcorpstrata.com.au <mailto:sarah at ascendcorpstrata.com.au> >; Marquis <Marquis at bfms.com.au <mailto:Marquis at bfms.com.au> >; cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> 
Cc: ec at 200william.com <mailto:ec at 200william.com> 
Subject: Re: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM

Hi Craig,
 Im happy to call a general meeting with the consensus of the committee Could the committee please give it's consensus and decided on an agenda. 

Matt.

P
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** DO NOT SEND PRIVATE OR CONFIDENTIAL MATERIAL VIA EMAIL  

Matt Perkins

0403571333

On 12 Aug 2024 at 4:20 PM +1000, cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> , wrote:

Thanks Sarah.

Matt P, would you kindly organize this.

Thank you

Craig

From: Sarah | AscendCorp Strata <sarah at ascendcorpstrata.com.au <mailto:sarah at ascendcorpstrata.com.au> >
Sent: Monday, August 12, 2024 4:05 PM
To: cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> ; 'Marquis' <Marquis at bfms.com.au <mailto:Marquis at bfms.com.au> >
Cc: ec at 200william.com <mailto:ec at 200william.com> 
Subject: RE: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM

Hi Craig,

Thanks for your email, and yes I am back!

I don’t have authority to convene a general meeting, only the secretary on the strata committee can call a general meeting or majority of the committee must issue instructions to call a general meeting.

I will need either of the above in order to convene a general meeting to table this issue.

Kind regards,

SARAH WALMSLEY | MANAGING DIRECTOR & LICENSEE IN CHARGE

FELLOW STRATA COMMUNITY MANAGER (FSCM)

ASCENDCORP STRATA PTY LTD

P  02 9799 1111  |   E   <mailto:sarah at ascendcorpstrata.com.au> sarah at ascendcorpstrata.com.au   |   W  <http://www.ascendcorp.com.au/> www.ascendcorp.com.au  

PO Box 419 NORTH SYDNEY NSW 2059  |  A  100 Walker Street, NORTH SYDNEY NSW 2060

After-hour emergencies please call 1300 724 814

Liability limited by a scheme approved under Professional Standards Legislation.

<image001.gif>

From: cscl at optusnet.com.au <mailto:cscl at optusnet.com.au>  <cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> >
Sent: Monday, August 12, 2024 3:54 PM
To: 'Marquis' <Marquis at bfms.com.au <mailto:Marquis at bfms.com.au> >; Sarah | AscendCorp Strata <sarah at ascendcorpstrata.com.au <mailto:sarah at ascendcorpstrata.com.au> >
Cc: ec at 200william.com <mailto:ec at 200william.com> 
Subject: RE: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM

Hello Sarah,

I understand you may have just returned from vacation, however, would you kindly organize a special meeting asap regarding the sliding door in my lounge room. It came off the track a week ago and continues to be impossible to open/close. It’s not feasible to keep waiting until we receive the details on the building repairs, to have this meeting. It wouldn’t take long. Kindly confirm.

Thank you and regards,

Craig

From: ec <ec-bounces at mailman.perkins.id.au <mailto:ec-bounces at mailman.perkins.id.au> > On Behalf Of cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> 
Sent: Monday, August 5, 2024 12:06 PM
To: 'John Burmey' <j.burney at auscorpimage.com.au <mailto:j.burney at auscorpimage.com.au> >; 'Marquis' <Marquis at bfms.com.au <mailto:Marquis at bfms.com.au> >
Cc: ec at 200william.com <mailto:ec at 200william.com> 
Subject: Re: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM

Hi John and EC members,

I have an extra panel of sliding doors (to John’s) and it just jumped off the warped track. The frames of the entire doors/solid panel are, as has been determined by 6 contractors, out of alignment. The entire framework/doors must be replaced asap.

Sarah, would you kindly organize a special meeting asap in order to have this matter resolved. It’s coming up to 2 years since I first advised the building of this problem. It’s just so dangerous. The door/doors can easily fall at any time when opening them or closing them.

Thank you. I look forward to hearing from you re this meeting.

Regards,

Craig

From: John Burmey <j.burney at auscorpimage.com.au <mailto:j.burney at auscorpimage.com.au> >
Sent: Monday, August 5, 2024 11:00 AM
To: cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> ; 'Marquis' <Marquis at bfms.com.au <mailto:Marquis at bfms.com.au> >
Cc: ec at 200william.com <mailto:ec at 200william.com> 
Subject: RE: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM

Hi Craig,

This has happened to me in the past, the door came off the tracks and fell outwards. It hit the balcony rail. Repair was effective,  no problem since, gave me quite a shock though.

Regards John

From: ec <ec-bounces at mailman.perkins.id.au <mailto:ec-bounces at mailman.perkins.id.au> > On Behalf Of cscl at optusnet.com.au <mailto:cscl at optusnet.com.au> 
Sent: Monday, August 5, 2024 10:13 AM
To: 'Marquis' <Marquis at bfms.com.au <mailto:Marquis at bfms.com.au> >
Cc: ec at 200william.com <mailto:ec at 200william.com> 
Subject: [200WILLIAM-EC SP67851] SLIDING DOOR - LOUNGE ROOM

Hello Greg,

The sliding door in the lounge room has come off the track, entirely. Would you please have someone come and lift it back ASAP. This is an emergency repair.

Thank you.

Craig

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