[200William-EC SP67851] EXT - Outstanding Issues

Matt Perkins matt at spectrum.com.au
Thu Jan 16 16:54:40 AEDT 2020


The 4 quantum heaters produce the bulk of the hot water. However during 
peek demand they can not keep up with the heating requirements during 
that time the gas boiler kicks in and keeps the supply up to the 
building.  You get a gas bill for that component.  It's complex but you 
pay by the amount of hot water that you used.  The gas company then take 
the entire building gas usage for hot water and divided it by the 
individual lots based on their water usage.  However it's just the 
overflow for what the electric quantum heaters have done.

Last year we were down to one Quantum heater as the others were damaged. 
During that time the gas bill would have shot up as more gas would have 
been require make demand. But it should be back to normal now.  I think 
my bill  is around $60 P/M  and my 7 year old has LONG showers :)

The building also uses gas for the Air Con Boiler however I don't think 
that is split up per unit on the gas bill.

Matt




On 16/1/20 4:22 pm, Katherine French wrote:
> Hi EC
> So grateful that you are onto important issues regarding the water, 
> heating etc. Glad to have your experience and expertise to guide us. 
> Steep learning curve for me.
> I wonder if someone could clarify for me the arrangement in place for 
> payment of the gas bill. I receive from my provider, AGL, a gas bill 
> every quarter for around $100 for the building. My payment goes to 
> AGL, not Strata. Does that sound right to you Matt?
> All the best for 2020
> Katherine.
>
> Sent from my iPhone
>
> On 16 Jan 2020, at 12:16 pm, Matt Perkins <matt at spectrum.com.au 
> <mailto:matt at spectrum.com.au>> wrote:
>
>> The number one problem we have is hot water.  In some buildings 
>> people pay for hot water as part of their gas bill. We only pay for 
>> individual hot water (as gas) when there is not enough output from 
>> the Quantum heaters and the system needs to use the gas boiler to 
>> supplement supply.  So in this case the cost of water heating is 
>> shifted from the individual to the strata.  So you pay for your hot 
>> water through your strata fees. Not to the gas company as it is in 
>> most units.
>>
>> The Quantum heaters are one of the most efficient types of hot water 
>> production so from a financial standpoint it's a great investment. 
>> What it does mean is that our fees seem higher.  But the cost is just 
>> shifted from an individual gas bill to the strata fees. (and the 
>> commercial strata pay some of it to :)
>>
>> The air con is the same sort of issue.  A component of the air con 
>> system (HVAC) is charged to the building and not included in the 
>> individual lot owners electricity as a result as it would in a 
>> building that has individual isolated HVAC for each lot. There's a 
>> gain in the system by pooling it together but it's not easily 
>> quantified.
>>
>> There is a problem with the HVAC in that the cooling towers and pumps 
>> run 24/7. There's some history here.   In a normal setup when an 
>> Aircon needs water a call is put in via a control system from the 
>> individual compressor units to the cooling tower to switch it on. So 
>> if any units compressors are running the cooling tower and pumps will 
>> also be running.  If there is no demand for water the pumps and 
>> towers shut down. About 9 years ago the then owner of unit 401 
>> conducted a major renovation of his apartment (without permission) 
>> during that renovation he cut the control cables to all the condenser 
>> units bellow level 4.  So as a result if the towers are placed back 
>> onto automatic they will not come  on if demand is required bellow 
>> level 4. This can among other things cause damage to the units bellow 
>> level 4's compressors. So the towers were placed on manual at that 
>> time and they run 24/7.  The broken cable has been sealed inside 
>> walls somewhere in 401 and it would be a massive job to restore / 
>> find..  The renovation of 401 removed all internal walls and even an 
>> external wall of the building.    There is also a problem with the 
>> towers going on and off as they should as the owner of 601 complained 
>> constantly as he could hear the pumps starting and stopping all 
>> night. (The main recycling pump is above his unit)  We get far less 
>> complaints from him when they just run continually. So it was left as 
>> is.  I dont have a good idea of how much saving we would make there 
>> if they were back on automatic.  But for the towers to shut down evey 
>> apartment would need to have their HVAC turned off. Which I would 
>> guess would only happen in winter at night time.  Also to re-instate 
>> the system massive investigative works would need to be done inside 
>> 401 to work out what where the cables are.
>>
>> There's not much we can do about the sewer and storm water pumps. 
>> Darren did find recently one was running more then it should because 
>> of a wiring problem that has been fixed. So that might improve 
>> things. Our building is built where ground water seeps through as a 
>> result a pump needs to run to keep the lower parking levels dry.  
>> Without the pumps the lower levels of the car parks would ultimately 
>> be underwater.
>>
>> The lifts are not the most economic (ironically they are called 
>> ecodisc) But that does not mean they are economical to run but rather 
>> they were cheap to install because a lift motor room is not required. 
>> The motors are suspended at the top of the shaft.  There are more 
>> economical to run lifts these days but we have what we have and are 
>> stuck with it due to building design.
>>
>> That was a lot to get through.
>>
>> Matt
>>
>>
>>
>> On 16/1/20 10:52 am, Creighton, Adam wrote:
>>> Matt thanks for your excellent analysis! good to have an engineer on 
>>> the EC :-)
>>> agree with you and Brook then. no point spending money for no payoff.
>>> we should definitely try to get a cheaper energy deal however - 1 
>>> cent is almost 10% right? that's $6k a year.
>>> more generally, Matt, is there anything we can do about upgrading or 
>>> changing the pumps so they consume less electricity.
>>> Our building was constructed when Australia had cheap electricity, 
>>> how we have the most expensive electricity in the world.
>>>
>>>
>>>
>>> On Thu, 16 Jan 2020 at 10:48, Sarkis Mouawad 
>>> <smouawad at stratatitle.com.au <mailto:smouawad at stratatitle.com.au>> 
>>> wrote:
>>>
>>>     Hi Matt,
>>>
>>>     I can discuss this with Andrew, hopefully there will be no
>>>     objections on his part.
>>>
>>>     Did you want me to enquire with an energy provider to see if
>>>     they can provide a better charge rate per KW?  (It should be
>>>     below the Market chargeable rate)
>>>
>>>     Warm regards,
>>>
>>>     **
>>>
>>>     *Sarkis Mouawad*
>>>
>>>     Community Manager
>>>
>>>     **
>>>
>>>     	
>>>
>>>     <image001.png>
>>>
>>>     	
>>>
>>>
>>>     *t.*  (02) 9266 2600
>>>
>>>     *d.* (02) 8204 6437
>>>     *e.* smouawad at stratatitle.com.au
>>>     <mailto:smouawad at stratatitle.com.au>
>>>     *a.* Suite 2, Level 4/ 1 Chandos Street, St Leonards NSW 2065
>>>
>>>     	
>>>
>>>     	
>>>
>>>     	
>>>
>>>     	
>>>
>>>     <image003.jpg> <https://blog.smartercommunities.com.au/>
>>>
>>>     DISCLAIMER: Strata Title Management takes no responsibility for
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>>>     *Important Notice: *Owners should be aware that all
>>>     correspondence, including letters, facsimile transmissions and
>>>     emails are retained on the file of your scheme and may be
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>>>     advised.
>>>
>>>     *From:*brookbeves at bigpond.com <mailto:brookbeves at bigpond.com>
>>>     <brookbeves at bigpond.com <mailto:brookbeves at bigpond.com>>
>>>     *Sent:* Thursday, 16 January 2020 10:43 AM
>>>     *To:* Matt Perkins <matt at spectrum.com.au
>>>     <mailto:matt at spectrum.com.au>>
>>>     *Cc:* Sarkis Mouawad <smouawad at stratatitle.com.au
>>>     <mailto:smouawad at stratatitle.com.au>>; Creighton, Adam
>>>     <creightona at theaustralian.com.au
>>>     <mailto:creightona at theaustralian.com.au>>; ec at 200william.com
>>>     <mailto:ec at 200william.com>; Marquis <Marquis at bfms.com.au
>>>     <mailto:Marquis at bfms.com.au>>
>>>     *Subject:* Re: [200William-EC SP67851] EXT - Outstanding Issues
>>>
>>>     *WARNING. This email was received from an external sender. You
>>>     should verify the email address before processing the email.*
>>>
>>>     Thanks Matt for your assessment of the electricity
>>>     consumption/billing.
>>>
>>>     In view of the minuscule savings I would prefer the status quo
>>>     to remain without the added expense of converting. I also prefer
>>>     the lights burning on my floor in view of previous situations
>>>     that have occurred.
>>>
>>>     Brook
>>>
>>>     Sent from my iPhone
>>>
>>>
>>>
>>>         On 16 Jan 2020, at 10:17 am, Matt Perkins
>>>         <matt at spectrum.com.au <mailto:matt at spectrum.com.au>> wrote:
>>>
>>>         
>>>
>>>         Thanks Sarkis,
>>>
>>>          By my back of an envelope calculations it looks like if all
>>>         the down lights lights in the building were on 24/7 cost to
>>>         us would be approximately  $120 a month about 2% of the the
>>>         bill.
>>>
>>>         If we were to convert them to led then it would go down to
>>>         around $20 a month.  However the cheapest option is to just
>>>         simply re-instate the sensors. I think they are there but
>>>         seem to have been turned off because of residents complaints
>>>         about walking out into a dark lobby for a moment before the
>>>         lights come on. (Is that correct Darren ?)  Could we
>>>         re-enable all but level 6 ?
>>>
>>>         I have not taken into account the carpark fluorescent
>>>         lights. They suck quite a bit of power however any changes
>>>         to them would need to negotiated with the commercial strata.
>>>
>>>         The biggest energy usage in the building is pump's. Hot
>>>         water and lifts.  One of the Quantum water heaters operating
>>>         draws the same amount of power as 80 x 30w downlights and
>>>         there are 4 of them running during peek and shoulder.
>>>
>>>         Just one of the building air con circulation pumps draws as
>>>         much current as 16 downlights and there are many pumps and
>>>         fans that make up the system. Not to mention storm water and
>>>         sewer pumps lifts etc etc.
>>>
>>>         I also note that our electricity rate is quite high. I
>>>         estimate it to be about 1c higher then market on Shoulder
>>>         and Peek. The non peek rate seams slightly under market.
>>>
>>>         So changing to led downlights although the trendy thing to
>>>         do would likely not relies any sort of positive gain to
>>>         cashflow for a few years. I think re-instating the sensors
>>>         is a better option. No power is used when there off and they
>>>         would be off 95% of the day I would think.
>>>
>>>         The carpark lighting is a different story. You can change
>>>         the tubes over to led tubes with integrated sensors they can
>>>         be installed by a non electrician as they are plug and play
>>>         and come with a dummy starter. They come on at a low level
>>>         normally then when the sensor goes off they turn up to full
>>>         brightness.
>>>
>>>         There are implications however i guess with moving cars that
>>>         should be considered and Andrew would also need to agree to
>>>         the initial expense they are $39.50 a tube.
>>>
>>>         Matt.
>>>
>>>         On 15/1/20 8:51 am, Sarkis Mouawad wrote:
>>>
>>>             Hi All,
>>>
>>>             Matt Please find attached 2 energy bills for October and
>>>             November.
>>>
>>>             In relation to the sensors, Yes I would recommend having
>>>             them done at the same time.
>>>
>>>             Warm regards,
>>>
>>>             **
>>>
>>>             *Sarkis Mouawad*
>>>
>>>             Community Manager
>>>
>>>             **
>>>
>>>             	
>>>
>>>             <image001.png>
>>>
>>>             	
>>>
>>>
>>>             *t.*  (02) 9266 2600
>>>
>>>             *d.* (02) 8204 6437
>>>             *e.* smouawad at stratatitle.com.au
>>>             <mailto:smouawad at stratatitle.com.au>
>>>             *a.* Suite 2, Level 4/ 1 Chandos Street, St Leonards NSW
>>>             2065
>>>
>>>             	
>>>
>>>             	
>>>
>>>             	
>>>
>>>             	
>>>
>>>             <https://blog.smartercommunities.com.au/>
>>>
>>>             <image003.jpg><https://blog.smartercommunities.com.au/>
>>>
>>>             DISCLAIMER: Strata Title Management takes no
>>>             responsibility for content included in this email when
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>>>             Communities’full email communication disclaimer
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>>>             *Important Notice: *Owners should be aware that all
>>>             correspondence, including letters, facsimile
>>>             transmissions and emails are retained on the file of
>>>             your scheme and may be subject to inspection by owners
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>>>             purchasers for any lot that may be for sale within your
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>>>             *From:*ec-bounces at 200william.com
>>>             <mailto:ec-bounces at 200william.com>
>>>             <ec-bounces at 200william.com>
>>>             <mailto:ec-bounces at 200william.com> *On Behalf Of *Matt
>>>             Perkins
>>>             *Sent:* Wednesday, 15 January 2020 12:08 AM
>>>             *To:* Creighton, Adam <creightona at theaustralian.com.au>
>>>             <mailto:creightona at theaustralian.com.au>
>>>             *Cc:* ec at 200william.com <mailto:ec at 200william.com>;
>>>             Marquis <Marquis at bfms.com.au> <mailto:Marquis at bfms.com.au>
>>>             *Subject:* Re: [200William-EC SP67851] EXT - Outstanding
>>>             Issues
>>>
>>>             *WARNING. This email was received from an external
>>>             sender. You should verify the email address before
>>>             processing the email.*
>>>
>>>             Hi Sarkis,
>>>
>>>             Can you please post an energy bill for the BMC im
>>>             interested in the rate and plan we are on so I calculate
>>>             the percentage of the bill that is the down lights on
>>>             the floors
>>>
>>>             Matt
>>>
>>>             -- 
>>>
>>>             /* Matt Perkins
>>>
>>>              Direct 1300 137 379 Spectrum Networks Ptd. Ltd.
>>>
>>>              Office 1300 133 299 matt at spectrum.com.au
>>>             <mailto:matt at spectrum.com.au>
>>>
>>>              Fax    1300 133 255 Level 6, 350 George Street Sydney 2000
>>>
>>>                   SIP 1300137379 at sip.spectrum.com.au
>>>             <mailto:1300137379 at sip.spectrum.com.au>
>>>
>>>              Google Talk MattAPerkins at gmail.com
>>>             <mailto:MattAPerkins at gmail.com>
>>>
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>>>
>>>             */
>>>
>>>
>>>
>>>
>>>                 On 14 Jan 2020, at 11:29 am, Creighton, Adam
>>>                 <creightona at theaustralian.com.au
>>>                 <mailto:creightona at theaustralian.com.au>> wrote:
>>>
>>>                 
>>>
>>>                 Hi everyone,
>>>
>>>                 Thanks Darren; all those issues seem in train.
>>>
>>>                 Darren informed me that only levels 3 and 7 have
>>>                 sensor lights. I reckon we should get sensors
>>>                 urgently (except for level 6) as a way to trim $56k
>>>                 annual electricity bill.
>>>
>>>                 Having all those lights on all day, all night must
>>>                 cost a fortune.
>>>
>>>                 Sarkis, should we do this at the same time as
>>>                 replacing all the globes with power saving globes?
>>>
>>>                 cheers,
>>>
>>>                 Adam
>>>
>>>                 On Mon, 13 Jan 2020 at 09:27, Marquis
>>>                 <Marquis at bfms.com.au <mailto:Marquis at bfms.com.au>>
>>>                 wrote:
>>>
>>>                     Hi All,
>>>
>>>                     Happy New Year.
>>>
>>>                     Q. Lift Tiles ( Approved I think waiting install
>>>                     date)
>>>                     A. The contractor we had arranged for the works
>>>                     has dragged their heels so we have two other
>>>                     companies providing a cost. Hope to have some
>>>                     numbers by the end of the week.
>>>
>>>                     Q. Level 7 Hogged Tiles. (Solution possible
>>>                     strip & decking etc)
>>>                     A. We have sent out numerous quote requests but
>>>                     due to the XMAS period responses have been slow.
>>>                     I will follow up again now most contractors are
>>>                     back to work.
>>>
>>>                     Q. Level P4 Water in parking spots (Drains
>>>                     approved waiting install date)
>>>                     A. Complete approval from BMC is still
>>>                     outstanding. When Prime Pumps attended site to
>>>                     replace the sewer grinder pump they found that
>>>                     when the pumps around the sewer pit were
>>>                     installed to stop the ground water leak into P4
>>>                     the wiring was mixed up so the new panel was
>>>                     actually controlling the sewer grinder pumps
>>>                     instead of the ground water pumps. Turns out
>>>                     that the sewer pump is fine and the ground water
>>>                     pumps around the sewer pit had both failed. The
>>>                     control panels have been relabelled and both
>>>                     sewer ground water pumps have been replaced with
>>>                     better quality units. We would like to have the
>>>                     P4 pooling water cleaned up and monitor whether
>>>                     the issue remains now that the system is working
>>>                     as designed.
>>>
>>>                     Front awning damage by truck. (Not sure what we
>>>                     are waiting on insurance ?)
>>>                     Work order was issued to Express Glass I will
>>>                     follow up an install date.
>>>
>>>                     Kind regards,
>>>
>>>                     Darren Vignes
>>>                     Building Manager
>>>
>>>
>>>                     Building Facilities Management Solutions
>>>                     200 William St Woolloomooloo NSW 2011
>>>                     M: 0488 388 313
>>>                     Email: marquis at bfms.com.au
>>>                     <mailto:marquis at bfms.com.au>
>>>                     www.bfms.com.au <http://www.bfms.com.au>
>>>                     <http://www.bfms.com.au/>
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>>>
>>>                     On 6/1/20, 6:28 pm, "Matt Perkins"
>>>                     <matt at spectrum.com.au
>>>                     <mailto:matt at spectrum.com.au>> wrote:
>>>
>>>                     Hi All,
>>>
>>>                     Happy New Year hope you had a good holiday
>>>                     period. Here's some
>>>                     outstanding things for 2020
>>>
>>>                     Lift Tiles ( Approved I think waiting install date)
>>>
>>>                     Level 7 Hogged Tiles. (Solution possible strip &
>>>                     decking etc)
>>>
>>>                     Level P4 Water in parking spots (Drains approved
>>>                     waiting install date)
>>>
>>>                     Front awning damage by truck. (Not sure what we
>>>                     are waiting on insurance
>>>                     ? )
>>>
>>>                     Can anyone think of anything else.
>>>
>>>                     Matt
>>>
>>>
>>>
>>>                     -- 
>>>                     /* Matt Perkins
>>>                     Direct 02 8916 8101 Spectrum Networks Ptd. Ltd.
>>>                     Office 1300 133 299 matt at spectrum.com.au
>>>                     <mailto:matt at spectrum.com.au>
>>>                     ABN 66 090 112 913 Level 6, 350 George Street
>>>                     Sydney 2000
>>>                     */
>>>
>>>
>>>
>>>
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>>>         /* Matt Perkins
>>>
>>>                  Direct 02 8916 8101        Spectrum Networks Ptd. Ltd.
>>>
>>>                  Office 1300 133 299matt at spectrum.com.au  <mailto:matt at spectrum.com.au>  
>>>
>>>                                             Level 6, 350 George Street Sydney 2000
>>>
>>>                  Spectrum Networks is a member of the Communications Alliance & TIO
>>>
>>>         */
>>>
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>>> -- 
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>>> Economics Editor
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>>
>>
>> -- 
>> /* Matt Perkins
>>          Direct 02 8916 8101        Spectrum Networks Ptd. Ltd.
>>          Office 1300 133 299matt at spectrum.com.au  
>>                                     Level 6, 350 George Street Sydney 2000
>>          Spectrum Networks is a member of the Communications Alliance & TIO
>> */
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-- 
/* Matt Perkins
         Direct 02 8916 8101        Spectrum Networks Ptd. Ltd.
         Office 1300 133 299        matt at spectrum.com.au
                                    Level 6, 350 George Street Sydney 2000
         Spectrum Networks is a member of the Communications Alliance & TIO
*/

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